Shopping FAQs
Find answers about choosing your outfit, sizing, delivery and returns at PUSHPAURA. For help with a specific product or order, contact our team.
What is the difference between a kurti and a kurti set?
A kurti is a single top you can pair with your own bottoms. A kurti set brings coordinated pieces together. Check the product description for exactly what is included; our listed three-piece sets include a kurta or kurti, pants and a dupatta.
How do I choose the right size?
Check the size options and measurements for the product you want. Compare bust, waist and hip measurements with a garment that fits you well. If a size or measurement is not shown, contact us before ordering rather than assuming one size fits everyone. Our size and fit guide explains what to measure.
How should I care for my outfit?
Follow the garment care label and the instructions on its product page. Cotton and embroidered outfits may need different care. Read our garment care guide and ask us if the instructions are unclear.
When will my order arrive?
Our shipping policy explains processing times, estimated delivery windows and charges. Delivery estimates depend on your location and courier conditions. Review the available delivery options and total at checkout.
Can I return or exchange an item?
Return eligibility, time limits, condition requirements, exclusions and exchange availability are explained in our return and refund policy. Read it before ordering and contact our team to request help with an item.
What if I receive a damaged or incorrect item?
Contact our team promptly with your order number and clear photos of the item and packaging. Check the reporting window and process in our return and refund policy.
How can I track or cancel my order?
Use the tracking details sent when your order ships. For cancellation requests, contact our team with your order number and review the cancellation conditions in our return policy.
How can I contact PUSHPAURA?
Email pushpaura10@gmail.com or use our contact form. Have your product link or order number ready so we can help.